Sensor data in the Blustream App may be missing for the following reasons:

  • The device is currently not connected to the sensor. Once you enter back into Bluetooth range of the sensor, the data will upload to your device.
  • If you do not have an internet connection, data cannot be loaded from the server to your device.
  • The battery has died. If so, refer to the "How do I replace my battery" section for more information.

* If you are missing a block of data and it is not for one of the above reasons, please contact support.