You can tell if you are connected to a sensor on the My Instruments page. When your sensor is connected, it will display a small Bluetooth icon in the upper...

If your instrument's name & profile data keep disappearing, the likely cause one of two things: You do not have internet access which is causing ...

Is your sensor's name displaying but not the humidity & temperature icons in the My Instruments list? If so, this means your sensor has been un-l...

Sensor data in the Humiditrak App may be missing for the following reasons: The device is currently not connected to the sensor. Once you enter back i...

If you are trying to link a new sensor to your account and its keeps failing, it is typically caused by one of the following reasons: A poor or dropped i...